Terms of Use

Acceptance of These Terms

By accessing or using this website, submitting an inquiry, requesting an estimate, or using any communication feature available through the website, you agree to these Terms of Use and our Privacy Policy.

If you do not agree with these terms, you should not use the website or submit information through its forms.

You represent that you are at least 18 years old or otherwise have the legal authority to use this website and request services.

Website Purpose and Cleaning Services

This website provides general information about GM Premier Cleaning LLC and the residential, commercial, rental, move-in, move-out, deep cleaning, recurring cleaning, post-construction, and customized cleaning services we may offer.

Website content is provided for general informational and communication purposes. The availability, scope, timing, and price of a specific service depend on the property, location, requested work, condition of the space, schedule, staffing, and other relevant details.

Submitting a website form or contacting us does not guarantee that we will accept, schedule, or perform a requested service.

Estimates, Quotes, and Scheduling

Any estimate or quote may be based on information provided by the customer, including the type of property, size, condition, service requested, frequency, location, and requested timing.

Estimates may be adjusted if the actual condition, size, access, scope, or cleaning requirements differ from the information originally provided.

• An inquiry does not create a confirmed appointment.
• An appointment is confirmed only after GM Premier Cleaning communicates confirmation.
• Service availability may vary by location and schedule.
• Special requests should be disclosed before the appointment.
• Specific product requests should be discussed in advance.

Customer Responsibilities

Customers are responsible for providing accurate information and reasonable access to the property at the scheduled time.

Before service begins, customers should:

• Provide accurate property and contact information.
• Disclose known hazards, unsafe conditions, or damaged areas.
• Secure valuables, cash, jewelry, medications, and sensitive documents.
• Provide instructions for alarms, gates, parking, keys, or entry.
• Secure pets or provide clear pet instructions.
• Identify delicate, damaged, antique, or specialty surfaces.
• Disclose any requested or prohibited cleaning products.
• Maintain utilities reasonably necessary to perform the service.

GM Premier Cleaning may refuse or stop work when a property presents unsafe, unlawful, unsanitary, inaccessible, or undisclosed conditions that prevent the service from being completed reasonably and safely.

Payments

Payment terms may be communicated through an estimate, invoice, service confirmation, or other written communication.

GM Premier Cleaning LLC currently accepts payment through:

• Zelle.
• Cash.
• Check.

Unless otherwise agreed in writing, payment is due according to the terms provided for the specific cleaning service.

Customers are responsible for any returned check fees, failed payment costs, or other charges allowed under applicable law and communicated in connection with the service.

Changes, Rescheduling, and Cancellations

Customers should contact GM Premier Cleaning LLC as soon as possible when an appointment must be changed, rescheduled, or canceled.

We may reschedule or cancel an appointment because of weather, illness, staffing, traffic, emergencies, unsafe conditions, property access issues, or circumstances outside our reasonable control.

Any cancellation fee, rescheduling fee, deposit requirement, or related condition will apply only if communicated to the customer before or in connection with the applicable service.

Service Guarantee and Concerns

GM Premier Cleaning LLC stands behind the quality of its cleaning services and asks customers to communicate any service concern promptly.

A service concern should include enough detail for us to understand the issue, including the service date, property location, and area of concern.

When appropriate, we may inspect the concern, request photographs, communicate with the customer, or offer a reasonable corrective service. The appropriate resolution depends on the facts and circumstances of the specific service.

The service guarantee does not cover conditions caused after the cleaning, pre-existing damage, normal wear, permanent staining, undisclosed hazards, inaccessible areas, or results that are not reasonably achievable through standard cleaning.

Website Content and Intellectual Property

Unless otherwise stated, the website design, written content, branding, logos, graphics, layouts, photographs owned by GM Premier Cleaning LLC, and other original website materials are protected by applicable intellectual property laws.

You may view and use the website for personal, noncommercial purposes related to learning about or requesting our services.

Without prior written permission, you may not:

• Copy or republish substantial portions of the website.
• Use company branding in a misleading manner.
• Modify or distribute protected website materials.
• Use the website for unlawful, fraudulent, or abusive purposes.
• Attempt to interfere with website security or operation.

Third-Party Websites and Services

The website may include links, maps, embedded content, form processors, social media pages, or other tools operated by third parties.

GM Premier Cleaning LLC does not control independent third-party websites or services and is not responsible for their content, availability, security, terms, or privacy practices.

Use of a third-party platform is subject to that provider’s own terms and policies.

Disclaimers and Limitation of Liability

The website is provided on an “as available” basis for general informational and communication purposes. We make reasonable efforts to keep website information accurate, but we do not guarantee that all content will always be complete, current, uninterrupted, or error-free.

To the maximum extent permitted by applicable law, GM Premier Cleaning LLC will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from website use, inability to access the website, reliance on general website information, or third-party services.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.

Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless GM Premier Cleaning LLC and its owners, workers, representatives, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from your misuse of the website, violation of these terms, unlawful conduct, or submission of inaccurate or unauthorized information.

Governing Law

These Terms of Use are governed by the laws of the State of South Carolina, without regard to conflict-of-law principles.

Any dispute relating specifically to these website terms will be handled in a court of competent jurisdiction serving the applicable area in South Carolina, unless the parties agree to another lawful method of resolution.

If any provision of these terms is held invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

Changes to These Terms

GM Premier Cleaning LLC may revise these Terms of Use to reflect changes in the website, services, business practices, technology, or legal requirements.

Updated terms will be posted on this page with a revised “Last Updated” date. Continued use of the website after updated terms are posted indicates acceptance of the revised terms.

Contact GM Premier Cleaning LLC

Contact us with questions about these Terms of Use, website use, cleaning inquiries, or SMS communications.